Terms of Service

1. Who we are and this agreement

Listy is a trip-planning website for airline staff-travel (“non-rev” or standby) travelers, operated by [Company/Owner name] (“we”, “us”). These Terms of Service (“Terms”) are a contract between you and us. By creating an account or using Listy, you agree to these Terms and to our Privacy Policy. If you don’t agree, please don’t use Listy.

2. Who can use it

You must be at least 18 years old to create an account. Listy is meant for airline employees, retirees, and the family members, companions and pass riders who travel on their benefits, but you don’t need to prove that to use it.

Using Listy doesn’t give you any travel privileges. Whether you can fly, on which airlines and with what priority is decided only by your airline’s staff-travel program and the operating airline. You are responsible for knowing and following those rules.

3. Your account

• Give accurate information and keep it up to date. One person per account.
• Keep your sign-in details secure. You’re responsible for activity under your account; tell us right away if you think it was misused.
• Only add other people (for example family members as travelers) if you have their permission. If you add a minor, you must be their parent or guardian or have their parent’s or guardian’s permission.
• Don’t enter employee ID numbers, passwords for other services, pass or ticket numbers, or government ID numbers. Listy doesn’t need them.

4. Not affiliated with any airline

Listy is independent. It is not affiliated with, endorsed by, sponsored by or approved by any airline, airline alliance or staff-travel program. Airline names, codes and logos are trademarks of their owners and are used only to identify flights.

5. Planning information only

Listy helps you plan. It is not a travel agent, doesn’t sell tickets, and doesn’t list you for any flight. In particular:

• Schedules can change. Flight schedules come from third-party data providers. They can be incomplete, out of date or wrong, and flights can be retimed or cancelled at any time.
• No seat availability. Listy doesn’t currently show seat loads or standby lists. Counts of “backup” flights are scheduled later flights, not available seats.
• Standby is never guaranteed. You may not get on any flight shown, and you may be removed or bumped.
• Verify eligibility yourself. Labels such as “Your airline” or “Accepts ZED” are general guidance, not a statement of your eligibility. Confirm partner (ZED/interline) agreements, fares and rules in your employee travel portal before you list or buy a ticket.
• Follow your airline’s rules. That includes listing deadlines, dress codes, conduct rules, fees and any limits on sharing pass-travel information.
• Ground legs and timings are approximate. Train, ferry and bus information comes from a curated guide and typical times, not live timetables.
• Travel documents are your responsibility. Check passport, visa, entry, health and customs requirements with official sources.

Always confirm flight details with the operating airline before you travel.

6. AI-generated content

Listy uses AI language models to understand your messages and to write explanations and suggestions. AI output can be wrong, incomplete or out of date, even when it sounds confident. Flights shown in results come from schedule data, not from the AI, but the AI’s descriptions, summaries and ideas may still contain mistakes.

Check anything important before relying on it. Don’t rely on Listy for legal, immigration, medical or safety advice, and don’t share sensitive personal information in chats.

7. Free service and fair use

Listy is currently free. To keep it available for everyone we apply daily usage limits, and we may change those limits. If we ever introduce paid features, we’ll tell you first and never charge you without your clear agreement.

8. Acceptable use

Use Listy only for your own lawful trip planning. Don’t:

• Scrape, crawl, harvest or bulk-download data, or access Listy with bots, scripts or other automated means (other than ordinary search-engine indexing of public pages).
• Get around usage limits, bot checks, security or access controls, or create accounts to avoid them.
• Copy, resell or redistribute schedule data or results, or use them to build a competing product or dataset.
• Reverse engineer, overload or disrupt the service, or introduce malware.
• Use it to break an airline’s rules, misrepresent your eligibility, or commit fraud.
• Harass anyone, impersonate anyone, or enter other people’s personal information without permission.
• Try to make the AI produce unlawful, harmful or abusive content, or to reveal its instructions or other users’ data.

9. Your content

You keep ownership of what you enter (your messages, profile details and saved trips). You give us permission to store, process and display it as needed to run Listy for you, including sending it to the service providers listed in the Privacy Policy. If you send us feedback or ideas, we may use them without any obligation to you.

10. Our content

Listy, its design, software and content (other than your content and third-party material) belong to us or our licensors. We give you a personal, non-exclusive, non-transferable, revocable permission to use Listy for your own non-commercial trip planning under these Terms.

11. Third-party services

Listy relies on third-party services (for example sign-in, hosting, AI models and flight data) and may link to other sites. We aren’t responsible for third-party services, content or websites, and your use of them may be governed by their own terms.

12. Disclaimers

Listy IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DON’T WARRANT THAT FLIGHT INFORMATION, AI OUTPUT OR ANY OTHER CONTENT IS ACCURATE, COMPLETE OR CURRENT, OR THAT LISTY WILL BE UNINTERRUPTED OR ERROR-FREE.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WON’T BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR MISSED, DELAYED OR CANCELLED TRAVEL, DENIED BOARDING, LODGING, MEALS, ALTERNATIVE TRANSPORTATION, LOST TIME, LOST PROFITS OR LOST DATA, ARISING FROM OR RELATED TO YOUR USE OF LISTY, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO LISTY IS LIMITED TO THE GREATER OF US $50 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DON’T ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

14. Indemnity

If you break these Terms or the law, or misuse Listy, and that leads to a claim against us, you agree to cover our reasonable losses and costs (including reasonable attorneys’ fees) arising from it, to the extent permitted by law.

15. Ending your use

You can stop using Listy at any time and ask us to delete your account (see the Privacy Policy).

We may suspend or close your account, or limit access, if you break these Terms, if we need to protect Listy, its users or others, or if we stop offering the service. Where reasonable, we’ll tell you first. Sections that by their nature should survive (such as disclaimers, limitation of liability and governing law) continue after your account ends.

16. Changes

We may change Listy and these Terms. If a change to the Terms is material, we’ll give notice on the site or by email before it takes effect. The date at the top shows the latest version. Continuing to use Listy after a change takes effect means you accept the updated Terms.

17. Governing law and disputes

These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-law rules. Before filing a claim, please contact us so we can try to resolve it informally within 30 days. Any dispute that isn’t resolved informally will be brought only in the state or federal courts located in Texas, and you and we consent to their jurisdiction.

18. General

These Terms and the Privacy Policy are the entire agreement between you and us about Listy. If any part is found unenforceable, the rest stays in effect. Our not enforcing a provision isn’t a waiver. You may not transfer these Terms; we may transfer them in connection with a merger, acquisition or sale of assets.

19. Contact

Questions about these Terms: [email protected]. [Company/Owner name].